My brakes were grinding and was in a pinch to get them changed. Diego at the front desk was very professional on the phone. When I got the shop it was nice and clean. Service was great. Labor pricing was fair. When you mechanic had no issues showing the old parts. He was able justify the work that was recommend. It's a good thing, My only issue was the parts pricing. If my brakes gave my any warning the pads were going thin. I would have had time to order the parts myself. Parts were double what I could have purchased on my own. Diego did apply their coupon without me having to ask for it. Even with the high parts price I didn't feel they were there to rip me off. I don't feel scummy after leaving a repair shop. I would recommend this shop, the service is great.
Thank Mr. Vu for the nice review.... We have to mark up our price on parts or we could not stay in business. Rent is Very High in Rancho Bernardo and the landlord knows what he can get away charging all of us in the center. No "Rip Off" we sleep well at nights. If we recommend it you need to do it. Maybe now or in the near future. Ask Diego and he'll break it all down for you. Thank you again for recommending us and we will continue to Earn you Trust. God bless Gary Blakeley
- Future Automotive